Privacy policy

Privacy Policy

Effective Date: August 01, 2026

Welcome to Forestogreen Herbal ("Company", "we", "our", or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit www.forestogreen.in, purchase our products, or interact with our services.

By accessing our website or using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

1. Company Information

Business Name: Forestogreen Herbal

GSTIN: 09AAKFF6902A1ZO

Registered/Corporate Office:

F3, 4th Floor, Habitech Knowledge Park,
Greater Noida, Gautam Buddha Nagar,
Uttar Pradesh – 201306, India

Email: info@forestogreen.in

Customer Support:
+91 9897997698
+91 9520067009

Website: www.forestogreen.in

2. Information We Collect

We may collect the following categories of information:

Personal Information

Full Name
Mobile Number
Email Address
Billing Address
Shipping Address
PIN Code
City & State

Order Information

Products Purchased
Order Value
Transaction Details
Delivery Information
Order History

Technical Information

IP Address
Browser Type
Device Information
Operating System
Cookies
Website Usage Analytics

Payment Information

Payments are processed securely through authorized third-party payment gateways. We do not store your debit card number, credit card number, CVV, UPI PIN, internet banking passwords, or other sensitive payment credentials.

3. Purpose of Data Collection

Your information is collected to:

Process and confirm orders
Deliver products efficiently
Verify customer identity
Provide customer support
Process refunds and replacements
Improve our products and website
Detect fraud and unauthorized activities
Send order confirmations and shipping updates
Respond to customer inquiries
Comply with legal and regulatory obligations

4. Marketing Communication

With your consent, we may send promotional messages through:

Email
SMS
WhatsApp
Phone Calls
Push Notifications

You may opt out of marketing communications at any time by contacting us or using the unsubscribe option available in our communications.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Enhance website performance
Remember your preferences
Analyze visitor behavior
Improve user experience
Measure advertising effectiveness

You may disable cookies through your browser settings; however, some features of the website may not function properly.

6. Information Sharing

Forestogreen Herbal does not sell, rent, or trade customer personal information.

Your information may be shared only with trusted third parties including:

Payment Gateway Providers
Courier & Logistics Partners
IT Infrastructure Providers
Customer Support Partners
Marketing & Analytics Service Providers
Government Authorities, where legally required

All third parties are required to maintain the confidentiality and security of your information.

7. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to use commercially acceptable security measures, no method of electronic transmission or storage is completely secure.

8. Data Retention

We retain your information only for as long as necessary to:

Complete your orders
Provide customer support
Maintain financial records
Comply with applicable laws
Resolve disputes
Enforce our agreements

9. Your Rights

Subject to applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Update your details
Request deletion of your information
Withdraw consent for marketing communications
Raise concerns regarding the use of your data

Requests may be submitted via email.

10. Third-Party Websites

Our website may contain links to third-party websites. Forestogreen Herbal is not responsible for the privacy practices, security, or content of external websites.

Users should review the privacy policies of such websites independently.

11. Children's Privacy

Our products and services are intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from children.

12. Policy Updates

Forestogreen Herbal reserves the right to modify this Privacy Policy at any time without prior notice.

Any changes will become effective immediately upon publication on this page. Continued use of the website constitutes acceptance of the revised Privacy Policy.

13. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Republic of India. Any disputes arising under this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts located in Gautam Buddha Nagar, Uttar Pradesh.

14. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

Forestogreen Herbal

F3, 4th Floor, Habitech Knowledge Park,
Greater Noida, Gautam Buddha Nagar,
Uttar Pradesh – 201306, India

Email: info@forestogreen.in

Customer Support:
+91 9897997698
+91 9520067009

Website: www.forestogreen.in

Policy

At forestogreen.in, your privacy is our top priority. We are committed to protecting your personal, payment, and order information. This policy outlines how we collect, use, and safeguard your data. We do not share your information with any unauthorized third-party systems.

1. User Information and Privacy

We take stringent measures to protect the confidentiality, security, and integrity of all information you share with us.

Data Security:

We use Secure Socket Layer (SSL) technology to encrypt your credit card number and other personal information, ensuring secure data transmission.
Only authorized employees with specific duties can access your information. Violations of our privacy or security policies result in disciplinary action, including possible termination and legal consequences.

Commitment to Privacy:

Your data is stored securely and handled with utmost care to prevent unauthorized access or misuse.

2. Secure Shopping at forestogreen.in

When shopping with us, you can rest assured that your personal and payment information is secure. We utilize:

Encryption technology
Digital certificates
Secure commerce servers
Authentication protocols

These measures ensure that your online transactions are protected at every step.

3. User Registration

To provide you with the best shopping experience, we collect and store certain information when you register or make a purchase.

Information Collected:

Name, phone number, email address, billing and shipping addresses, and payment details.

Purpose of Collection:

To fulfill your orders and provide access to your account.
To contact you regarding your orders, if necessary.
To notify you about new services, promotions, or offers (if you opt-in).

Email Communication:

Emails are sent only to users who have opted in or made purchases. You can unsubscribe at any time.

Additional Records:

We may keep records of your past purchases, returns, and preferences to improve your shopping experience.

4. Cookies

We use cookies to enhance your browsing experience and save you time.

What Are Cookies?
Cookies are small data files stored on your computer. They allow us to recognize you during future visits and personalize your shopping experience.

How We Use Cookies:

Customize the website to suit your preferences.
Improve website functionality and convenience.

Privacy Assurance:

Cookies do not store personally identifiable or financial information.
You can disable cookies in your browser settings, but this may affect the website's functionality.

5. Analysis and Reporting

To improve our services and ensure optimal website performance, we collect and analyze user data:

Data Collected:

Aggregate traffic patterns and user behavior.

Purpose:

To enhance user experience and ensure sufficient capacity for all visitors.
Aggregate findings may be shared with advertisers, sponsors, or strategic partners to support business growth.

6. Server Logs

Our servers automatically collect certain information each time you visit the website. This data helps us improve website functionality and user experience.

Data Collected:

IP address
Browser type
Operating system
Referring website
Session duration and access date/time

Usage:

This data is anonymized and used at an aggregate level to understand website usage trends.